In order for BirdieSync to connect over USB, it is necessary to install the manufacturer Android USB drivers for your Android device.
If you installed another software provided by this manufacturer like a synchronization tool with Outlook, it may already have been installed on your computer. Otherwise, you will find information in this page on how to install the USB drivers for your Android device.
Some manufacturers don't provide official Android USB drivers for their products. In this case, search on the Internet for "[manufacturer] Android USB drivers" or "[manufacturer] adb USB drivers" (replace [manufacturer] with Xiaomi for instance). They are many web sites which offer to download adb drivers individually for each manufacturer.
Over time, the manufacturers could modify their web site pages and the following information may become inaccurate.
If this is the case, please send us a mail to info@birdiesync.com so that this page gets updated. Thanks.