Thunderbird source is not recognized

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mikeduncan177
Posts: 34
Joined: Mon Aug 05, 2013 4:08 am
Location: Pennsylvania, USA

Thunderbird source is not recognized

Post by mikeduncan177 »

In moving to a newer PC Laptop, I am having difficulty configuring the BirdieSync app for Thunderbird to be seen in the BirdieSync configuration screen.
  • I am not having any problem with the iPhone side, it appears as a connected source.
  • The BirdieSync Thunderbird Extension is loaded and active
  • I have declared that Thunderbird is on the SAME machine as BirdieSync
Since the major update to Thunderbird your configuration guidance is a little out of date, but I am certain that I have met the intent of those instructions.

I am running Thunderbird 128.2.3esr and after I upgraded to this version, all I had to do was install your upgraded BirdieSync app (3.2.8.0) and everything worked. Now the problem only appears when starting from scratch. My Thunderbird profile is called "default"and seems to be fine.

I'll send in the Log archive and some screen shots.
Regards, Mike
Michael Duncan
mikeduncan177
Posts: 34
Joined: Mon Aug 05, 2013 4:08 am
Location: Pennsylvania, USA

Re: Thunderbird source is not recognized

Post by mikeduncan177 »

In trying to complete the configuration of the connection between my Thunderbird instance and BirdieSync (on the same machine), I did not see the green BirdieSync button on the Toolbar of the Mail page, which was needed to finish the connection.

The BirdieSync button was actually on the toolbar, but that toolbar was too long to fit on my screen, even with the Thunderbird window maximized, for me to see it. By changing the icon presentation to "icon above text" and removing a few unnecessary buttons, I gained access to that BirdieSync button and was able to complete the configuration.
Regards, Mike
Michael Duncan
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