info [at] birdiesync.com (E-mail Us Directly)

The installer doesn't succeed in stopping the Windows Mobile Device Center

If the installer doesn't succeed in stopping the Windows Mobile Device Center, you may try to manually restart the WMDC as described in this topic.

If you are under a Standard user account (not Administrator) that may be because the Windows Mobile Device Center was already started under another user account. You have to restart it in this Standard user account.