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Lost contacts
Posted: Mon Jan 14, 2008 2:05 pm
by SIM
I just installed birdiesync on my new laptop and all my contacts on htc dash are gone now for some reason. The wierd thing is that
1. It takes a while now to save a new contact
2. I still can see number matching to the missing contacts in text messaging
So that makes me think that contacts aren't actually gone... HOPE SO
Thank you.
Re: Lost contacts
Posted: Mon Jan 14, 2008 3:52 pm
by Birdy
Did it happen right after your first synchronization ?
Did you try to unselect Outlook "contact" synchronization ? If yes did you see a message warning you that it will delete your contacts on the mobile ?
If you use a tool like PPCPimBackup, does it find your contacts on the mobile ?
Re: Lost contacts
Posted: Mon Jan 14, 2008 7:56 pm
by SIM
Yeah, it did happen after first sync.
At the moment I haven't even had ms office installed
Don't remember about Outlook sync part
Tried PPCPimBackup. Finds only new contacts...=(
Re: Lost contacts
Posted: Mon Jan 14, 2008 9:03 pm
by Birdy
Could you tell me if you are under Windows XP or Vista ?
If you are under XP, did you choose "Replace" option (among "Replace", "Combine" or "Do not synchronize) during the establishment of the new partnership ?
Was your Thunderbird address book empty before synchronizing ?
After the first synchronization, were your contacts synchronized from the mobile to Thunderbird address book ?
Was it the first time you tried to synchronize with BirdieSync or had you tried a previous release ?
Are you under Windows Mobile 5.0 or 6.0 ?
Thanks.