BirdieSync

I jsut got a new phone.. Pantech duo wm6.

I tried installing birdiesync on it and it says it installs sucessfully but shortly after says an error occured while starting up. and to restart the mobile to avoid future sync problems.

when i try restarting i get the same error.

when i open up activsync and goto tools options.. all of the thunderbird options don't even have a box beside them to check. (cards, events, mail, tasks.)

i've tried reinstalling, uninstalling, installing all over again and can't get it to work.

any ideas?

Your mobile device seems to be a smartphone (no touch screen). If it is the case, it is very likely "application locked".
To confirm it, could you give me the content of the file BirdieSyncInstall.log that you should find in:
XP: C:\Documents and Settings\<user name>\Local Settings\Temp
Vista: C:\Users\<user name>\AppData\Local\Temp
Thanks.

you are correct.. no touch phone.

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Local 11/12/2007 17:18:53::0928 Unsigned CABS policy = 222
Local 11/12/2007 17:18:53::0975 Unsigned application policy = 1
Local 11/12/2007 17:18:54::0022 Unsigned prompt policy = 0
Local 11/12/2007 17:18:54::0084 Privileged application policy = 0

I have a treo 700wx and get the same error.

Here's my birdiesyncinstall.log

Local 11/12/2007 22:35:43::0671 ERROR: Time out while initializing RAPI installation (GetLastError = 0)
Local 11/12/2007 22:37:05::0375 Unsigned CABS policy = 1
Local 11/12/2007 22:37:05::0375 Unsigned application policy = 1
Local 11/12/2007 22:37:05::0390 Unsigned prompt policy = 0
Local 11/12/2007 22:37:05::0406 Privileged application policy = 1

>analyzer:
Your smartphone is locked.
I suggest you to read the following thread
Maybe you could try to search on the net for a tool like "SDA application unlock" to "application unlock" your mobile.

>peter0227:
I am not sure that it is the same problem.
I will need some log files to investigate your problem.
Could you send them to support(at)birdiesync.com as described in this thread ?
Thanks.

I tried doing the registry edits and it said "access denied" when I tried changing them.

do you happen to know how to get it to unlock for the pantech duo?

EDIT:

nm, the SDA application unlock worked.

thank you!

...the contact cards are syncing fine.. but I can't get lightning to sync.. it says that it's an out of date version to work with the current version of birdiesync/thunderbird.. but then when i search for updates.. it's the most recent version.

so i dunno why it's doing that.

any ideas?

my version of lightning is 0.7
and google calendar 0.3.1

Could you send to support(at)birdiesync.com the log ThunderbirdService.log located in:
XP: C:\Documents and Settings\<users name>\Application Data\BirdieSync\Log\
Vista: C:\Users\<user name>\AppData\Roaming\BirdieSync\Log
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")
Thanks.