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Sync is deleting my contacts and not transferring new ones

Posted: Wed Dec 05, 2007 7:09 pm
by dirtisgd
I am having just a bit of trouble here. When I start the sync, it will work fine for my sunbird. However, lets say I program a contact into Thunderbird, when I sync, it will not only not transfer from thunderbirds contacts to my phone, but it will delete my cards as well in thunderbird....any answers?

Posted: Thu Dec 06, 2007 12:03 am
by Birdy
Hello,

Is it the first time you install BirdieSync or is it an update ?
Could you repeat the steps that you described me and after this problematical synchronization, could you send me the logs as described in this thread ?
Thanks.

Note: you can backup your mobile contacts with a tool like PPCPimBackup and export your cards in Thunderbird in Address Book/Tools/Export.