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Problem intalling on Vista 64bit

Posted: Sat Sep 01, 2007 8:21 am
by tomgb
I tried to insztall birdysync on Vista Ultimate 64bit. The Mobile Device Manager 6.1 is installed and working.
Halfway during the intallation the installation ends with the message "Impossible to restart Windows Mobile Device Center"
No Idea what I can do.

Posted: Sat Sep 01, 2007 10:57 am
by Birdy
Hello,

You may try to reconnect your mobile, wait for the end of the synchronization then relaunch BirdieSync installer.

If it fails:
- Disconnect your mobile
- Kill "wmdc.exe" and "wmdhost.exe" processes
- Relaunch the "Windows Mobile Device Center" by double clicking on the icon in the Control Pannel (this step is important)
- Reconnect your mobile.
- Wait for the end of the synchronization
- Launch BirdieSync installer.

64-bit Vista Ultimate

Posted: Mon Oct 15, 2007 4:01 pm
by Homer
I would like to test Birdysync, but I have the same problem with the installation (ver 1.6.1.1)

This seems to be a 1.6 problem

Posted: Wed Oct 17, 2007 5:51 pm
by schmidt32
I have reported a similar problem some weeks ago here:
http://www.birdiesync.com/forum/viewtopic.php?t=438
I haven't got any solution until now! So I assume that there seems to be a major problem with Vista and the WMDC and the 1.6.x versions of BirdieSync.
Although the problem doesn't exist in the 1.5.7.2 (which works fine for me), the author wasn't able to solve this problem within 4 weeks. You should keep that in mind before you pay the 20 bucks for this software (as I did).

Best regards

Schmidt32

Posted: Fri Oct 19, 2007 5:31 pm
by Birdy
The stopping and the restarting of the WMDC was modified to be more efficient in next release. But it still remains some problems to be addressed when installing BirdieSync on Vista in a standard user account. Anyway, I will send you a test version.

Posted: Thu Oct 25, 2007 2:30 pm
by Birdy
After testing with schmidt32, it seems that the new version allowed to stop and restart the WMDC under a standard user account on Vista. The fix was included in version 1.6.2.0.