Disappearing history

If BirdieSync 3.x constantly replaces your girlfriend's photo with your mother's one, this forum is for you...
Post Reply
arwvet
Posts: 3
Joined: Fri Jul 24, 2015 3:25 pm

Disappearing history

Post by arwvet » Tue Aug 28, 2018 9:50 am

I'm using BirdieSync 3.2.0.1. It's set to retain diary entries for one year. Sync is set to merge all calendars. Recently, we've noticed that only some of the events are retained: mostly ones which repeat, and a few others. Deletions affect events older than 30 days, so our history is almost blank. How can we make it behave the way we want it to?

Andrew

Birdy
Site Admin
Posts: 3039
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Disappearing history

Post by Birdy » Mon Sep 03, 2018 9:09 am

Hello Andrew,

While your mobile device is connected, (this is important to be able to retrieve its log), would it be possible to build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync(dot)com ?
I would need it to investigate on the problem.
Thanks.
Birdy

Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests