Server does not connect

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styxman
Posts: 5
Joined: Mon Feb 29, 2016 12:18 pm

Server does not connect

Post by styxman » Thu Mar 22, 2018 8:07 am

After having used Birdiesync for several years, I suddenly cannot get the Server to connect. My Android device connects fine (wifi) and is visible when opening Birdiesync configuration, but my PC is not connecting ... althought it's visible in the coonfiguration screen in the sources column (without the 'tick' for connected). Any suggestions ?
(Windows 10, Birdiesync 3.2.0.1, Tbird 52.6.0)

styxman
Posts: 5
Joined: Mon Feb 29, 2016 12:18 pm

Re: Server does not connect

Post by styxman » Thu Mar 22, 2018 8:26 am

- and after removing the Server source and adding it again with configuration, it worked (after a total syncronization). Strange, but happy end !!

Birdy
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Joined: Tue Apr 18, 2006 11:43 am
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Re: Server does not connect

Post by Birdy » Thu Mar 22, 2018 10:12 am

Hello styxman,

I don't know what went wrong. Connection problems may depend on many factors and I usually need to first look at logs (menu "Help/Archive logs...") to investigate. At first I would not have suggested to remove the source in BirdieSync configuration but I'm glad your problem was solved :) It is also possible to try to restart BirdieSync server (menu "File/Exit...") and restart it (Windows Start menu/All apps/BirdieSync/BirdieSync). Should the problem happen again, send a mail to support(at)birdiesync.com with logs.
Birdy

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