BirdieSync

Hi all,

I've just started to experience a failure on syncing. I'm using Thunderbird 60.5.0 and Birdiesync 3.2.2.2 for the PC. The sync process starts ok, determines the number of items to sync and then immediately fails with an "Unexpected Error"

Can anyone help?

many thanks

Warwick

Hello Warwick,

While your mobile device is connected to BirdieSync server, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.

Hi Birdy,

Thanks for the help, it turned out to be a badly formatted contact and I've fixed the problem per your email.

Cheers

Warwick