Windows client Check for Update doesn't find 3.0.2.0
Posted: Sat Oct 08, 2016 5:43 am
Hi Birdie,
I got notification about version 3.0.2.0 of the Windows client through my BirdieSync Forum subscription. I expected to be able to go to the Menu "Help | Check for Update" and see an offer to download the newest version, as I have done many times in the past. Unfortunately, I got the message "You already have the latest version". Checking "Help | About" showed that I was running 3.0.1.1. and not 3.0.2.0.
I had to go to the Download tab on the web site to get the latest version. Once I had downloaded from there, the install ran into a slight problem with Norton Security detecting it as potential malware. I decided to "risk" un-quarantining your setup file and then the installation completed successfully.
I have the Norton Security History to show what was being flagged. Norton does analyze these potential threats, but I thought you might want to review this, in case you have to talk to Norton Security personnel.
I am sending these pdf files as attachments in an e-mail to Support with the subject the same as this posting.
I got notification about version 3.0.2.0 of the Windows client through my BirdieSync Forum subscription. I expected to be able to go to the Menu "Help | Check for Update" and see an offer to download the newest version, as I have done many times in the past. Unfortunately, I got the message "You already have the latest version". Checking "Help | About" showed that I was running 3.0.1.1. and not 3.0.2.0.
I had to go to the Download tab on the web site to get the latest version. Once I had downloaded from there, the install ran into a slight problem with Norton Security detecting it as potential malware. I decided to "risk" un-quarantining your setup file and then the installation completed successfully.
I have the Norton Security History to show what was being flagged. Norton does analyze these potential threats, but I thought you might want to review this, in case you have to talk to Norton Security personnel.
I am sending these pdf files as attachments in an e-mail to Support with the subject the same as this posting.