no connection between mobile & desktop

[ellen]

Hello Birdy,

the mobile (A) does not connect to the desktop (A) anymore - it did before and there was no change on the systems

both mobiles: Android 4.4.2
desktops: TB31

what we`ve tried/tested:
between mobile A and desktop A the connection fails (the message: "impossible to connect to host ...." appears)
between mobile A and desktop B the connection would work if the password would be the same
between mobile B and desktop A the connection would work if the password would be the same
between tablet (Android 4.1.2) and desktop A the connection works fine

- desktop A: firewall disabled / later deinstalled (KIS), checked out network, ip adress, complete new installation of BirdieSync on desktop A and mobile A

the connection between mobile A and desktop A seems to be impossible

Thank you
Peter

[Birdy]

Hello Peter,

Do you connect via Wi-Fi ?
Did you try to switch off and on your local router ? (it may change the IP address of the PC)
Thanks.