Search found 3064 matches

by Birdy
Fri Apr 05, 2019 1:29 pm
Forum: BirdieSync 3.x Support
Topic: Recurrent events with some occurences deleted on phone - synchro problem
Replies: 3
Views: 298

Re: Recurrent events with some occurences deleted on phone - synchro problem

I made some tests with the native Calendar app but could not reproduce the problem (the event had to be created first with Thunderbird and then synchronized to be able to delete individual occurrences). Then I made some tests with aCalendar app and could reproduce the problem. It seems that this app...
by Birdy
Tue Apr 02, 2019 5:15 pm
Forum: BirdieSync 3.x Support
Topic: Recurrent events with some occurences deleted on phone - synchro problem
Replies: 3
Views: 298

Re: Recurrent events with some occurences deleted on phone - synchro problem

Hello ericch, I made some tests deleting daily events (with time and all day events) but could not reproduce this specific problem. Can you confirm that the occurrences were deleted on the Android device before the creation of these events in Thunderbird ? When you say you deleted some occurrences, ...
by Birdy
Wed Feb 20, 2019 5:45 pm
Forum: BirdieSync 3.x Support
Topic: Is Skype borking my sync?
Replies: 3
Views: 428

Re: Is Skype borking my sync?

At some point somehow another instance of BS address book had been created on the phone. I would like to know how? was it an update? When you say "address book", do you mean a new contact group ? What was the name of this address book ? This new one appropriated the home icon and would not sync. Wh...
by Birdy
Fri Feb 15, 2019 5:36 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 627

Re: changes with single items of recurring events not synchronised

A new version 3.0.0.15 of Android app has been released which should fix the problem.
by Birdy
Thu Feb 14, 2019 4:59 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 627

Re: changes with single items of recurring events not synchronised

I could reproduce a similar problem which should have happened since last update of the app. A fix is being implemented and tested.
by Birdy
Thu Feb 14, 2019 4:55 pm
Forum: BirdieSync 3.x Support
Topic: Is Skype borking my sync?
Replies: 3
Views: 428

Re: Is Skype borking my sync?

Hello osh000, On Android, contacts are stored in different accounts. Usually a different app manages each account. For instance, you may have a Phone account, a Google account, a Skype account, a BirdieSync account, etc. When you look at a contact, you'll see a unique contact. But actually this cont...
by Birdy
Thu Feb 14, 2019 4:36 pm
Forum: BirdieSync 3.x Support
Topic: new conact not syncing
Replies: 4
Views: 538

Re: new conact not syncing

"vnd.sec.contact.phone" is the default local account that Samsung devices use to store contacts. It is usually recommended to use this account because the Contact app is perfectly suited to manage this account (for instance postal address may be split into street, zip code, town, etc.). That's why I...
by Birdy
Tue Feb 12, 2019 5:46 pm
Forum: BirdieSync 3.x Support
Topic: changes with single items of recurring events not synchronised
Replies: 4
Views: 627

Re: changes with single items of recurring events not synchronised

Hello wolfgang,

I'm doing tests and see if I can reproduce the problem.
by Birdy
Tue Feb 12, 2019 2:49 pm
Forum: BirdieSync 3.x Support
Topic: new conact not syncing
Replies: 4
Views: 538

Re: new conact not syncing

Hello Alex, If the contact is not synchronized, it may be that its address book is not selected to be synchronized. If you reconnect the Android device, do you still have the same problem ? Does this contact belong to a group on Android ? Or no group ? Did you select to be synchronized the address b...
by Birdy
Tue Feb 12, 2019 2:38 pm
Forum: BirdieSync 3.x Support
Topic: Birdiesync says "Successfully completed" but Galaxy S5 events not synced
Replies: 2
Views: 380

Re: Birdiesync says "Successfully completed" but Galaxy S5 events not synced

Hello renl60, Thank you for the update. Usually if events are not synchronized, it's because they are located in a calendar which is not selected to be synchronized. So the first thing to check is in which calendar events are created and located. Looking at the details of the event on Android should...
by Birdy
Tue Feb 12, 2019 2:25 pm
Forum: BirdieSync 2.x Support
Topic: After Sync "My event" appears in Android S9 calendar with multiple dates
Replies: 4
Views: 965

Re: After Sync "My event" appears in Android S9 calendar with multiple dates

I wonder if these "My event" events on Android could not match empty events in Thunderbird. Could you check if you don't have empty events in Thunderbird calendars ? If these events are present in Thunderbird, since you synchronize in "Read only" mode, BirdieSync could recreate these events if you d...
by Birdy
Mon Feb 04, 2019 7:41 am
Forum: BirdieSync 3.x Support
Topic: Unexpected Error on sync
Replies: 2
Views: 602

Re: Unexpected Error on sync

Hello Warwick,

While your mobile device is connected to BirdieSync server, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.
by Birdy
Mon Feb 04, 2019 7:38 am
Forum: BirdieSync 2.x Support
Topic: After Sync "My event" appears in Android S9 calendar with multiple dates
Replies: 4
Views: 965

Re: After Sync "My event" appears in Android S9 calendar with multiple dates

Helle Art S, Do you mean that after synchronization, you have empty events created on your Android device ? Would you have recently added an event in your Thunderbird calendar coming from a mail invitation ? Would it be a single occurrence from a recurring event ? (like an invitation to a single dat...
by Birdy
Thu Jan 17, 2019 5:37 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.2 (Thunderbird 60)
Replies: 0
Views: 780

Release of BirdieSync 3.2.2.2 (Thunderbird 60)

Version 3.2.2.2 Bug corrections - Combining iPhone and other source contacts differing in additional spaces at start or end of phone numbers could lead to duplicates - Creating a new user during synchronization could lead BirdieSync to exit - Editing another user than those of the sources being syn...
by Birdy
Mon Jan 14, 2019 5:34 pm
Forum: BirdieSync 3.x Support
Topic: How to transfer configuration to new machine?
Replies: 1
Views: 554

Re: How to transfer configuration to new machine?

Hello Jan, Here is a way to transfer your Thunderbird profile and BirdieSync configuration from your old PC to your new PC: Backup: Before any operation, I suggest you to backup your data as mentioned in this FAQ topic: http://www.birdiesync.com/how-can-i-backup-my-data BirdieSync configuration: Fir...