Search found 3051 matches

by Birdy
Thu Jan 17, 2019 5:37 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.2 (Thunderbird 60)
Replies: 0
Views: 16

Release of BirdieSync 3.2.2.2 (Thunderbird 60)

Version 3.2.2.2 Bug corrections - Combining iPhone and other source contacts differing in additional spaces at start or end of phone numbers could lead to duplicates - Creating a new user during synchronization could lead BirdieSync to exit - Editing another user than those of the sources being syn...
by Birdy
Mon Jan 14, 2019 5:34 pm
Forum: BirdieSync 3.x Support
Topic: How to transfer configuration to new machine?
Replies: 1
Views: 56

Re: How to transfer configuration to new machine?

Hello Jan, Here is a way to transfer your Thunderbird profile and BirdieSync configuration from your old PC to your new PC: Backup: Before any operation, I suggest you to backup your data as mentioned in this FAQ topic: http://www.birdiesync.com/how-can-i-backup-my-data BirdieSync configuration: Fir...
by Birdy
Fri Jan 11, 2019 5:43 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.1 (Thunderbird 60)
Replies: 0
Views: 73

Release of BirdieSync 3.2.2.1 (Thunderbird 60)

Version 3.2.2.1 Bug corrections - On some platforms, synchronization could fail with an unexpected error - Double clicking on a source in Configuration view could make BirdieSync server exit Version 3.2.2.0 Caution: If using a mobile device running Android 8.0 or later with BirdieSync app 3.0.0.14 ...
by Birdy
Tue Jan 08, 2019 10:02 pm
Forum: News
Topic: Release of BirdieSync 3.2.2.0 (Thunderbird 60)
Replies: 0
Views: 72

Release of BirdieSync 3.2.2.0 (Thunderbird 60)

Version 3.2.2.0 Caution: If using a mobile device running Android 8.0 or later with BirdieSync app 3.0.0.14 or later, it is recommended to update to this version for a better user experience Changes Caution: Like Thunderbird 60, BirdieSync no longer supports Windows XP and Vista - If a too old or t...
by Birdy
Wed Jan 02, 2019 10:56 am
Forum: BirdieSync 3.x Support
Topic: BirdieSync updated and now all contacts are gone.
Replies: 1
Views: 139

Re: BirdieSync updated and now all contacts are gone.

Hello mrsocks, When you say "updated", do you mean that you installed a new version of BirdieSync ? If yes, was it on your mobile device or on the PC ? On which device did you contacts disappeared ? If you have an Android device, did you uninstall BirdieSync app before reinstalling it ? If yes, did ...
by Birdy
Mon Nov 12, 2018 5:32 pm
Forum: BirdieSync 3.x Support
Topic: Clone settings for new phone?
Replies: 2
Views: 430

Re: Clone settings for new phone?

Hello John, The problem is that each Android phone may need a different configuration because of different Manufacturer accounts, or Android versions. But since version 3.2.0.0 you may try to use BirdieSync assistant (BirdieSync menu "Assistant / Configure synchronization"). It should look at the cu...
by Birdy
Mon Oct 22, 2018 4:45 pm
Forum: BirdieSync 3.x Support
Topic: Thunderbird extension not initializing
Replies: 6
Views: 820

Re: Thunderbird extension not initializing

I tested again the uninstallation but BirdieSync with option "Keep BirdieSync user data" ticked and configuration was properly kept untouched. Note that uninstalling BirdieSync app on the Android device is usually not recommended since it would remove all BirdieSync data including BirdieSync local a...
by Birdy
Mon Oct 22, 2018 3:58 pm
Forum: BirdieSync 3.x Support
Topic: Thunderbird extension not initializing
Replies: 6
Views: 820

Re: Thunderbird extension not initializing

Hello brentl99, There might be a problem with Thunderbird add-on cache which doesn't properly load BirdieSync add-on. If you go in Thunderbird menu "Tools/Options" / "Advanced" panel / "Network & Disk space" tab / "Disk space", press "Clear now" button and then restart Thunderbird, does it help ? If...
by Birdy
Wed Oct 17, 2018 5:23 pm
Forum: BirdieSync 3.x Support
Topic: Unknown contacts storage on LG V30 (Android Oreo)
Replies: 5
Views: 683

Re: Unknown contacts storage on LG V30 (Android Oreo)

Actually, Configuration.txt would be one of the most important. If possible, BirdieSync.log files in server and Android source would be also interesting to check synchronization running. I usually prefer to have the full archive to get all available information to investigate. I understand your conc...
by Birdy
Tue Oct 16, 2018 11:04 am
Forum: BirdieSync 3.x Support
Topic: Unknown contacts storage on LG V30 (Android Oreo)
Replies: 5
Views: 683

Re: Unknown contacts storage on LG V30 (Android Oreo)

Hello unambiguous, While your Android device is connected to BirdieSync server, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ? When you say contact groups are empty, you mean that when you filter contacts by ...
by Birdy
Fri Sep 28, 2018 6:57 am
Forum: BirdieSync 3.x Support
Topic: Birdiesync.exe disappeared
Replies: 5
Views: 1168

Re: Birdiesync.exe disappeared

Avast accepted to whitelist last versions of BirdieSync executables. Let me know if you still have troubles.
by Birdy
Wed Sep 26, 2018 12:38 pm
Forum: BirdieSync 3.x Support
Topic: Syncronisation crashes after upgradeing to IOS 12
Replies: 1
Views: 390

Re: Syncronisation crashes after upgradeing to IOS 12

Hello Fritz, When you say "crashes", do you mean that BirdieSync server exits on the PC ? Or do you have an error message (which one) in BirdieSync server on the PC or a disconnection of the iPhone ? When you say restart, do you mean that BirdieSync app on the iPhone reconnects itself to BirdieSync ...
by Birdy
Mon Sep 24, 2018 4:16 pm
Forum: BirdieSync 3.x Support
Topic: Birdiesync.exe disappeared
Replies: 5
Views: 1168

Re: Birdiesync.exe disappeared

BirdieSync executables 3.2.1.2 and 3.2.0.1 have been submitted to Avast to be whitelisted. I'll see if they give any feedback.
by Birdy
Mon Sep 24, 2018 4:14 pm
Forum: BirdieSync 3.x Support
Topic: conflicts
Replies: 4
Views: 734

Re: conflicts

Regarding the events which keep to be synchronized, it may be possible that iCloud modifies these events shortly after they are written on the iPhone, leading to a new synchronization back to Thunderbird. To investigate on the problem, I may need to trace the events in conflict and the events you cr...
by Birdy
Fri Sep 21, 2018 4:49 pm
Forum: BirdieSync 3.x Support
Topic: Thunderbird 60 (64-bit)
Replies: 2
Views: 621

Re: Thunderbird 60 (64-bit)

Hello Orgadirk, BirdieSync 3.2.1.2 should support Thunderbird 60 64 bits. The error you get is because you use a beta version of Lightning: 6.2 beta 1. It may be necessary to replace this version of Lightning with a gold version: 6.2 You may try to reinstall Lightning extension (it should be availab...